To become a Cast Member, a tremendous amount of training is required. To become a cast member, there are many rules to follow. To become a cast member, everyone must study the "Four Keys" to interacting with guests, learning about safety, courtesy, showmanship and efficiency. To show what Disney means by service, the trainers turned the word into an acronym: Smile, Eye contact/body language, Respect and welcome, Enhance the magic, Initiate contact with the guest, Create service solutions, End with thanks. Another rule cast members must follow is that hair coloring is not allowed; unless it is a natural color (Sonnenberg 1). Workers always try to create happiness by providing the best possible entertainment for the family. Cast Members always go above and beyond to make sure guests have the best vacation possible by asking if they need any assistance and are there to answer any questions. Workers constantly give their best. By doing this, they encourage people to come back for more (Stein 6). When Walt created the parks, he also built a large group of talented workers who could work together (Ciotti 1). The creative ideas proposed and implemented by Walt and his partners were the source of the company's success (Stein 9). The CEO says: “We are confident in our commitment to creating and providing exceptional family services